Etiquette tips: being polite in Spanish

A few small habits make a big difference. People are warmer and more patient with travelers who get these right.

Greet before you ask

Walking into a shop, a taxi or even a lift? Say hello first. Jumping straight to your question can seem rude.

  • Buenos díasGood morningSay it: BWEH-nohs DEE-ahs
  • BuenasHi (short for buenas tardes/noches)Say it: BWEH-nahsFriendly and works any time of day.
  • Con permisoExcuse me (to get past someone)Say it: kohn pehr-MEE-soh
  • ¡Buen provecho!Enjoy your meal!Say it: bwehn proh-BEH-chohSay it to people eating as you pass their table, or as you leave.
  • Adiós, que tenga un buen díaGoodbye, have a nice daySay it: ah-DYOHS, keh TEHN-gah oon bwehn DEE-ah

Usted or tú?

Spanish has two words for “you”. Usted is polite: use it with strangers, older people, staff and officials. Tú is friendly: use it with people your age once you've chatted, and with children.

  • ¿Cómo está usted?How are you? (polite)Say it: KOH-moh ehs-TAH oos-TEHD
  • ¿Cómo estás?How are you? (friendly)Say it: KOH-moh ehs-TAHS
  • ¿Puede ayudarme?Can you help me? (polite)Say it: PWEH-deh ah-yoo-DAHR-meh

Not sure? Use usted. Nobody minds being treated politely, and they'll tell you if they'd rather you used tú (“¡Tutéame!”).

Hello kisses and handshakes

  • Latin America: one kiss on the right cheek between women, and between men and women, once you're introduced. Men usually shake hands.
  • Spain: two kisses, right cheek then left.
  • Business or formal: a handshake is always safe.

Meal times

SpainMexico and much of Latin America
Breakfast7–10 am, light: coffee and toast7–10 am, often hearty
Lunch2–4 pm, the main meal2–4 pm, the main meal (la comida)
Dinner9–11 pm8–10 pm, often lighter

Look for the set lunch: menú del día in Spain, comida corrida in Mexico, almuerzo ejecutivo or corrientazo in Colombia. Two or three courses and a drink, for a good price.

Paying and tipping

  • Waiters won't bring the bill until you ask. Lingering is normal, so ask with “La cuenta, por favor.”
  • Tipping varies a lot by country. Each destination guide says what's usual there.
  • Keep small notes and coins. Many market stalls and taxis can't change big notes.

Small things that help

  • Public toilets are baños or servicios. In some places they cost a few coins, and paper may be outside the stall.
  • Time is relaxed socially: being 15 minutes late to a friend's party is normal. Tours, trains and appointments run on time.
  • Say gracias a lot, and try your Spanish first. Even a few words are appreciated.

Keep learning

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